Encountering the 'DNS Server Not Responding' error is one of the most frustrating experiences for any internet user. This error means your browser cannot establish a connection to the internet because the Domain Name System (DNS)—which translates website names into IP addresses—is failing to communicate. Whether you are working from home or gaming, this guide will walk you through the most effective steps to restore your connection.
Step 1: Restart Your Modem and Router
Before diving into complex software settings, start with a power cycle. Sometimes, the router's cache becomes overloaded or encounters a glitch.
- Unplug the power cable from both your modem and router.
- Wait for at least 30 seconds.
- Plug the modem back in and wait for the lights to stop blinking.
- Plug the router back in and wait for it to fully boot up.
- Restart your computer and try to connect again.
Step 2: Flush DNS and Reset Network Protocols
Windows stores DNS data in a cache to speed up requests. If this cache is corrupted, you will see the 'DNS Server Not Responding' error. You can clear this using the Command Prompt.
- Press the Windows Key, type cmd, right-click it, and select Run as Administrator.
- Type the following commands one by one, pressing Enter after each:
ipconfig /flushdnsipconfig /registerdnsipconfig /releaseipconfig /renewnetsh winsock reset- Restart your PC and check if the internet is working.
Step 3: Change Your DNS Server Manually
By default, your PC uses the DNS provided by your Internet Service Provider (ISP). If their servers are down, you can switch to reliable public servers like Google DNS or Cloudflare.
- Open the Control Panel and go to Network and Sharing Center.
- Click on Change adapter settings in the left sidebar.
- Right-click your active connection (Wi-Fi or Ethernet) and select Properties.
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Select Use the following DNS server addresses and enter:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Check the box Validate settings upon exit and click OK.
Step 4: Disable IPv6
Internet Protocol Version 6 (IPv6) is the successor to IPv4, but it can occasionally cause compatibility issues with certain routers or ISPs, leading to DNS timeouts.
- Go back to the Network Connections window (as seen in Step 3).
- Right-click your connection and select Properties.
- Scroll down to find Internet Protocol Version 6 (TCP/IPv6).
- Uncheck the box next to it.
- Click OK and restart your browser.
Step 5: Disable Third-Party Antivirus or Firewall
Sometimes, over-protective security software or a third-party firewall can block your DNS requests. To test this:
- Temporarily Disable your third-party antivirus (e.g., Avast, McAfee, or Norton).
- If the error disappears, you may need to reset your antivirus settings or switch to Windows Defender.
- Remember to re-enable your security software once the test is complete.
Step 6: Update Your Network Adapter Drivers
An outdated or corrupted network driver can cause intermittent connection drops and DNS failures.
- Right-click the Start button and select Device Manager.
- Expand the Network adapters section.
- Right-click your primary network controller and select Update driver.
- Choose Search automatically for drivers. If no update is found, visit the manufacturer's website (like Intel, Realtek, or your laptop brand) to download the latest driver manually.
Step 7: Perform a Network Reset
If all else fails, a Network Reset will remove and reinstall all your network adapters and set other networking components back to their original settings.
- Go to Settings > Network & Internet > Advanced network settings.
- Click on Network reset.
- Click the Reset now button.
- Your PC will restart automatically. Note that you will need to re-enter your Wi-Fi passwords after this process.
💡 Pro Tip: Keep your software updated to avoid these issues in the future.
Category: #Internet